Text message terms
What we text you about, how often, and how to stop.
Effective 13 August 2026. US Laundry Rentals, Raleigh, North Carolina.
What we never do
- We do not sell, rent or share your mobile number or your consent to be texted with anyone for their own marketing.
- We do not send promotional or marketing texts.
- We do not text people who did not give us their own number on a request form.
How you opt in
Texting you is optional, and it is never bundled into submitting the form or into accepting these terms. On every request form there is a separate checkbox, unticked by default, that reads:
“Text me about my request. Message frequency varies, message and data rates may apply. Reply HELP for help, STOP to cancel.” with links to these text terms and to our privacy policy.
You are opted in only if you tick that box yourself and then submit the form. Leave it unticked and we never text you; your request is still submitted and the operator covering your area can still call you about it. Consent to be texted is not a condition of getting a quote, a delivery, or anything else on this site.
On a Facebook or Instagram lead form the same question is asked as its own question, “Can we text you about this request?”, with nothing preselected. You are opted in only if you choose “Yes, text me”.
What we send
Messages about the request you submitted, and nothing else:
- Confirming your request and which operator covers your area.
- Answering your questions about pricing, coverage and how renting works.
- Working out a delivery day, which the operator then confirms with you.
- After the delivery, one message asking how the operator did.
Some of these replies are written by an automated assistant. It answers from what each operator has published with us, and a person is behind it either way. The operator themselves will also call you.
How often
Message frequency varies, because it is a conversation rather than a broadcast. It is usually fewer than ten messages about a request. We do not text between 9pm and 9am.
Cost
We do not charge you anything for these messages, and being connected to an operator through this directory is free. Message and data rates may apply from your own mobile carrier.
How to stop
Reply STOP to any message and we stop texting that number. You can reply HELP for help, or email us at hello@uslaundryrentals.com.
Opting out of texts does not cancel a request you already submitted. The operator may still call you about it. Tell them, or tell us, if you would rather they did not.
Carriers
Carriers are not liable for delayed or undelivered messages.
Your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your phone number is passed to one thing only: the single independent operator covering your ZIP code, so they can arrange the rental you asked for. That is fulfilment of your own request, not marketing. They do not receive your text messaging consent and cannot text you on our behalf. We never sell or rent your number.
The full picture of what we collect and where it goes is in the privacy policy.